Showing 41-50 of 50 results

Duplicate accounts

13/01/2020
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For the past few months we have observed an increase in the number of vendors having more than one account. We have cases of vendors having up to 23 accounts. Each additional account increases complexity for our team to handle – and …

15 Day Return Policy

13/01/2020
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Together, our biggest objective is to build trust from our customers and to better our customer experience. In line with this, we are changing the current 15-day Return Period to a new 10-day Return Period, which means that the customers will be able to return their orders within 10 …

NEW VENDOR SELF DROP-OFF PROCESS

13/01/2020
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We are are constantly working to improve your SDO experience.  Please note from Monday 26, December 2022 onwards, your eligibility to Self Drop Off (SDO) will be reviewed on a weekly basis instead of monthly, which means improving vendors won’t …

Paperless Return to vendor process

13/01/2020
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Dear Valued Partner, To increase the security of returned packages picked up by vendors or their representatives and ensure an ever-improving vendor experience, we will be introducing a process that allows vendors to create a credential that identifies who picked up …

Market Insights

12/09/2019
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Jumia Market Insight Jumia Market Insight is a new service introduced to equip you with information on the most sought-after items on Jumia. Knowledge is power. Jumia market insights keeps you ahead of the game with other sellers on the …

Newsletter Value added Service

12/09/2019
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Do you want to grow your sales by getting over 2.4 millions customers to view your products on Jumia?.With our Newsletter, you can achieve this growth. Our subscribers to Newsletter Value Added Service (VAS) have gotten up to 50 times …

Seller Coach

16/04/2019
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Click here to jump to the new seller coach shop performance feature Seller Coach Provides Recommendation on Repricing Seller coach identifies a list of products where you do not have the optimal price compared to competitors Replenishment Seller coach identifies …

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