Set Order as Ready to Ship in Vendor Center (VC)
After accessing VC:
Step 1
Navigate to the Orders page and filter by Pending orders
Step 2
To set as ready to ship selected Orders:
>> Select the orders (the orders need to be from the same country)
>> Select the Action: Set status to ready to ship
>> Click Go
Step 3
>>Select a shipment provider from the list from the list
>> Click Create Package & Next
Step 4
>>Click Ready to Ship
Step 5
>> Filter by Ready to Ship orders to confirm the change of status
Step 6
To set as ready to ship a single Order:
>>Click Ready to Ship button on the order to be set as ready to ship
>>Then back to Step 3
Step 7
To set as ready to ship Order Items:
>>Expand the order that contains the Order Items
>>Click Ready to Ship button on the order item to be set as ready to ship
>>Then back to Step 3
Print Order Invoice in Vendor Center (VC)
After accessing VC:
Step 1
Navigate to the Orders page and filter by Ready to Ship, Shipped or Delivered orders
Step 2
To print the Invoice of selected Orders:
>> Select the orders (the orders need to be from the same country)
>> Select the Action: Print invoice for selected items
>> Click Go
Step 3
To print the Invoice of a specific Order:
>> Click on icon highlighted in the image below
Print Shipping Label in Vendor Center (VC)
After accessing VC:
Step 1
Navigate to the Orders page and filter by Pending, Ready to Ship, Shipped or Delivered orders
If the order is in pending status but not packed yet, the shipping label won’t be available to print
Step 2
To print the Label of selected Orders:
>> Select the orders (the orders need to be from the same country)
>> Select the Action: Print labels for selected items
>> Click Go
Step 3
To print the Label of a specific Order:
>> Click on icon highlighted in the image below
Cancel Orders in Vendor Center (VC)
Step 1
Navigate to the Orders page and filter by Pending or Ready to Ship orders
Step 2
To cancel selected Orders:
>>Select the orders (the orders need to be from the same country)
>>Select the Action: Cancel selected items
>>Click Go
Step 3
>>Select a reason from the list
>>Click Cancel
Step 4
- >> Filter by Canceled orders to confirm the change of status
Step 5
To cancel a single Order:
>> Click Cancel button on the order to be canceled
>> Then back to Step 3
Step 6
To cancel Order Items:
>> Expand the order that contains the Order Items
>>Click Cancel button on the order item to be canceled
>> Then back to Step 3
Export Orders in Vendor Center (VC)
After accessing VC:
Step 1
Navigate to the Orders page
Step 2
To export All Orders:
– Click Export
– Select the Action: Export all orders
– Click Go
Step 3
To export Selected Orders:
– Select the orders to be Exported
– Click Export
– Select the Action: Export selected orders
– Click Go
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Orders Navigation in Vendor Center (VC)
After accessing VC:
First Step
Navigate to the bottom of the Orders page
Pagination
We are able to navigate to next page, last page, first page and previous page.
There is the option to choose between 20 or 50 items per page.
It is possible to sort the orders by
>>Order Number
>>Order Date – Date and time when the order was created
>>Updated Date – Date and time when the order was last updated
>>Pending Since – Amount of time that the order is in Pending or Ready to Ship status
>>Payment Method
These may vary depending on the status filter that is applied.
Default Sort per Status
– Updated Date (Desc) – On the status All, Shipped, Delivered, Canceled, Delivery Failed and Returned
– Order Date (Desc) – On the status Pending and Ready to Ship
After accessing VC:
First Step
Navigate to Orders page
To clear all filters:
*Click Clear Filters
It doesn’t remove the filters, it just apply the default values.
To apply a status filter:
*Click on any option of the following
It allows the user to filter by order status. The default value is Pending.
To apply a start and end date filter:
*Chose a date for start and end
It allows the user to filter by order creation dates. The default value is the start and end dates of the year.
To apply a printed filter:
*Chose between printed or not printed
It allows the user to filter by orders where the shipping label was printed. The default value is all.
To apply a payment method filter:
*Chose between prepaid or postpaid
It allows the user to filter the orders by postpaid or prepaid payment methods. The default value is all.
To apply a country filter:
*Chose one many of the countries in the list
It allows the user to filter the orders by country (only countries where the shop exists). The default value is all countries selected.
To apply a shipping info filter:
*Chose between dropshipping, cross docking or own warehouse
It allows the user to filter the orders by shipping type. The default value is all.
