To subscribe products to a promotion:
Step 1
Navigate to the Promotions page and click on View All.
Step 2
Click on Join Promotion.
-You can use the filters to decrease the number of results on the list. For example, use the Status: Open to see only the promotions that are open for registration.
To know more about the Seller and Product Criteria check here
You have 2 different flows that you can check the steps below:
UI Flow
XLSX Flow
UI Flow
> Only eligible products for that Promotion are displayed on the table
> Products that don’t have price and/or stock are disabled (grayed out)
> If the Promotion has slot management you’ll be able to select a slot for a product but is not mandatory
->Having Slot Management means that it has more than one slot. Each slot represents the time frame that the products subscribed to it will be displayed on the website/app as a promotional item
Step 3
Add Promo Price and Promo Stock. These values must comply with the rules of each input for that promotion.
Current Price
The value displayed is the one considered to be compared with the Promo Price:
Global Price if the promotion is available in more than one venture
Local Price if the promotion is only available in one venture
Global Sales price if active at the time of the subscription and if the promotion is available in more than one venture
Local Sales price if active at the time of the subscription and if the promotion is only available in one venture
Minimum Price Last 5 Days KPI – by venture
Lowest Price Last 30 Days KPI – global
-> A tooltip is displayed if the current price is from the KPI Price and / or if Global is different than the Local price
Promo Price
This value must comply the rules and criteria of that promotion:
>Must be greater than 0
>Must be less than Current Price
>Must not be empty
>Must comply with the discount criteria if the promotion has it. It can be a percentage or a value, minimum and / or maximum.
-> If the validations above fail you’ll get an error message on the field itself.
Note: if the promotion has discount criteria defined, you are able to see the new column for discount
>Promo price is auto calculated correctly according to discount Value
>Discount is auto calculated according to promo price and discount type
>You are able to see maximum promo price valid on label instead of Add price label
Promo Stock
The value that is already filled up is the current stock of the product.
>You can change it to a value lower or greater than that
Note
If you change the promo stock to the value greater than current stock of the product -> A warning message is displayed stating that the seller should increase stock
>Must not be empty
>Must be greater than 0
>If the promotion is a Flash Sale: the stock must be equal or greater than 15
-> If the validations above fail you’ll get an error message on the field itself.
Step 4
Select a slot for the product.
This is optional. If no slot is added then the first slot available will be assigned to the product.
If the Promotion has:
=> more than 1 slot available you’ll be able to select the slot you want for that product
=> only one slot available you’ll see that slot on the Date Slot column already selected
If the same product set has more than one eligible product/variation for that promotion:
*When selecting a slot for one variation the same slot will be assigned to all variations of that Product Set
*If you try to change the slot of one of those variations you’ll see a message warning that the variations will be added to different slots. That means that the product will be displayed as a promotion item at different times.
Step 5
After adding the Promo Price and Stock the product will be auto-selected.
You can see that on the checkbox on the left side of the table.
You can unselect a product if you don’t want to subscribe it to the promotion.
Note: Only if you have permission to subscribe you’ll be able to fill the input and click the Submit button.
You can also see the Submitted Products page.
Step 6
Submit the products you’ve selected.
You are redirected to the Submitted Products Page where you can see all the products subscribed to that promotion.
*You can check the ventures where the product was submitted on the Country column.
-Current Price
-Promo Price
-Promo Stock
-Remove Action
-Date Slot
-Status of the Product subscription:
> Pending: The product subscription is being processed
> Approved: The product was subscribed in at least one venture where the promotion is available in
> Rejected: The product subscription was rejected in all ventures that the promotion is available in. You can see the rejection reasons per venture by clicking on the button “See Why“
> Unsubscribed: The product was unsubscribed by a Jumia representative. You can contact support to know more about the product unsubscription
XLSX Flow
After doing the Step 1 and 2 described above on this page:
Step 3
Click on the button “Import/Export”
:Step 4
Click on “Export Eligible products“ to export the file where you’ll find the columns:
Product Sid
Product Name
Seller Sku
Product Price
Promo Price
Promo Stock
Promo Slots
Step 5
For the products you want to subscribe to the promotion add the Promo Price and Stock.
And Promo Slot if you want to but is not mandatory. The slots ID will be displayed in a dropdown and in the tab”slots” of that file you can check the dates of each slot ID.
Check the UI Flow section on this page to know what are the validations on the fields you’re filling up.
Step 6
Save your changes in the file and import it by dropping it in the designated area – “Drop your file here“.
Step 7
On the history table you can:
– Check the progress and status of imported files
– Download the original uploaded file
– Download the error report if the status is failed, by click on “Download error report” icon
Step 8
If the subscription was successful you can now see the added products on the Submitted Products page.
Monitoring Promotion
On the main menu you can see a Promotions section, there you can monitor your revenue generated by promotions in the last 30 days and it’s top contributors.
When you go to the Promotion’s management page:
You can see a card of promotions revenue information with total sales from promotions, average before campaign, and uplift.
Also, you can see up to 4 cards with the products with the highest revenue, containing total revenue and uplift.
Notes:
>> You can redirect to the corresponding product details page when you click on one item card.
>> If you have no promotions revenue, you will not see cards with the highest revenue items, but you will see promotions revenue information card with 0 values.
You can see “Highlight products” grid with the top four revenue products with the fields: Product name, Seller SKU, Page Views, Items Sold, and Revenue.
You can click on the “View all” option, which redirects to the Promotions Monitoring page to view a grid of all products that are part of a promotion with some KPIs values with the columns: Product name, Seller SKU, Page Views, Items Sold, Revenue, Period of the promotion, and Country (flag).
>> You can filter by status (All, Ongoing, and Expired) for promotions KPIs.
– Filter by ‘All’ is selected by default.>> You have the export option to export promotion products KPIs. When you click on it => A file is downloaded with the product KPIs.
>>You can also apply the filter on export, for example, if you filter by expired then the export should have only product KPIs from promotions that are expired on the exported file.
>> Pagination: You are able to navigate to next page, last page, first page and previous page.
>> Items per page: There is the option to choose between 20 or 50 or 100 items per
To manage your subscription:
Step 1
Navigate to the Promotions page and click on View All.
Step 2
In the Actions column click on Join Promotion or View Products of a promotion you already have subscribed products.
Step 3
You are redirected to the Submitted Products page.
Actions that you can take:
> Update Promo Price
> Update Promo Stock
> Remove Product from promotion
> Change Date slot if applicable
> Check the Subscription Status of a Product:
> Pending: The product subscription is being processed
> Approved: The product was subscribed in at least one venture where the promotion is available in
> Rejected: The product subscription was rejected in all ventures that the promotion is available in. You can see the rejection reasons per venture by clicking on the button “See Why“
> Unsubscribed: The product was unsubscribed by a Jumia representative. You can contact support to know more about the product unsubscription
For promotions with Status:
>> Open: You have all the actions enabled: Promo Price, Promo Stock, Remove product and Date Slot
>> Idle, Cancelled, Expired, Ongoing: All Actions are disabled
>> Repleted: You can change the Promo Price and Stock and Remove the product. You cannot change the slot because there are no slots available
>> If the Products were subscribed by a Commercial Planner: All actions are disabled. If you hover the product you’ll see the message: “Please contact your account manager if you desire to change offers you submitted offline” as you can see in the image below
Note: You can check the validations done on the Promo Price and Stock fields here – Step 3 of UI Flow section
