Paperless Return to vendor process
- Posted by Noela
- Categories Uncategorized
- Date 2020-01-13

Dear Valued Partner,
To increase the security of returned packages picked up by vendors or their representatives and ensure an ever-improving vendor experience, we will be introducing a process that allows vendors to create a credential that identifies who picked up their returned packages at the RTV Station in all hubs.
Jumia support personnel will be available at all the RTV stations to provide assistance where needed.
Benefits of the new process are mainly;
- Faster identification of vendors
- Increase security when picking up returned packages
Vendors need to ensure that only authorized personnel access their seller center accounts.
This new process will allow vendors to create accounts for their “pickers”. These “pickers” will be able to login and confirm that they received the returned packages. Therefore,increasing security. An email with all the transaction information will then be sent to the vendor’s email address. Hence no more signing of documents will be required.
Once a picker is created, please ensure you record the credentials (username and password ) somewhere, because after that you will not see them again. In case you forget or lose credentials, the only solution is to delete and create a new picker profile or reset the credentials of the current picker.
Please also note that you should only create as many pickers as you have in reality. This means, if you have three staff working for you, you should create three picker details and each of the details must be known only to the picker.
To learn more on how to create and add a picker, click HERE.
For more information about this new process, click HERE for a detailed step-by-step presentation on how it works.
You may also like
Kenyan Sports Betting
Whether you’re a fan of sports betting or not, there are many different ways you can take part in it. In Kenya, sports betting is a relatively unregulated activity. While there are some bookmakers in the country, online sports betting …
Cancel Timeshare Legally Reviews
There are a few options available to you if you want to cancel your timeshare. If you do not wish to continue paying the installments, then you should consider hiring a legal professional to help you out. If you fail …
10 Methods To Get An Immediate Personal Loan
The total will be withdrawn out of your checking account electronically. Often, you don’t even know when you leave if you’re approved to borrow. The fee also depends on the amount you get cash. It is only natural for people …