Start Your Success Story with Jumia

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Why Sell on Jumia?

Join the leading e-commerce platform in Africa and take your business to
the next level

Reach Millions of customers

Jumia is now in millions of houses all around Kenya, get the chance to show your products to millions of them everyday.

We do the heavy lifting.

Jumia takes care of your free training, customer delivery, money collection, customer service, after sales and much more.

Its free to open your store.

Opening a store on Jumia is absolutely free. You can open a store at any time and start selling as quickly as you can upload your products online.

Jumia Academy

Not an e-commerce wiz yet? Don’t worry about it. We offer free training on everything ranging from the very basics of ecommerce to Operations, Marketing, Finance and Sales. Our Vendor University will make you an e-commerce guru in no time.

Large Support Team.

Our large team of Vendor support specialist is always on hand to offer assistance and advice on any of your inquiries.

Analytics & Insights

Track your sales, understand your customers and grow with data-driven insights

How to Get Started

Follow these simple steps to open your seller account and start reaching
millions of customers

1

Register in our platform under 5 minutes

Fill the Registration Form and submit the required documents: (A) Business Registration; (B) Bank Account Details;

2

Become an E-commerce Expert

Complete the dedicated New Seller Training. Activate your Vendor Center Account to manage your shop.

3

List and Sell your Products

Upload your best selling products and start selling.

4

Access our Promotions and Marketing

Get visibility from our Campaigns and Promotions. Get insight on the best selling products.

Ready to get started? The registration process takes less than 5 minutes!

Frequently Asked Questions

Find answers to common questions about selling on Jumia

How much does it cost to sell on Jumia?

Registration is completely free! We only charge a competitive commission on each successful sale. There are no monthly fees or hidden costs.

How do I start selling on Jumia and what are the requirements?

To start selling on Jumia, you must complete the seller registration form and provide your KYC documents documents required. These typically include a National ID (for individuals) or CAC/business registration documents (for companies), and bank account details. To begin kindly use the below link; Create your account

How long does the registration process take?

The initial registration takes less than 5 minutes. Verification typically takes 2-3 business days, after which you can start listing your products.

How do I receive payments?

Payments are processed securely through Jumia's payment system and transferred directly to your registered bank account on a weekly basis.

How does Jumia communicate official updates and how can I get direct support?

Jumia communication for all critical seller updates (policies, campaigns, performance) is primarily via email. For direct assistance with specific issues (e.g., payments, returns, order cancellation), you must use the official Raise a Claim to contact the Seller Support team. Click here to Raise a claim

What is the difference between Dropship and Jumia Express?

Jumia Express (Fulfillment by Jumia) means Jumia stores your items and handles packaging and delivery. Click here to learn more.Dropship means you store the stock and drop off packages at a Jumia drop-off station after an order.

What types of products can I sell?

You can sell a wide range of products including electronics, fashion, home goods, beauty products, and more. Some categories may require additional verification.

Raise a claim

Jumia Academy Videos

Online Trainings

Ready to Start Your Journey?

Join thousands of successful sellers on Jumia and take your business to new heights