- What is the validation process for new product creation?
Before putting your products online, we check their content and images to ensure they comply with our guidelines.
2. How do you check the status of your new products?
To know if a product has been validated, go in your Seller Center Account and click on: “Products” → “Manage Products”.
Then check all your submitted products appear on this page . Under the tab visible click on the X sign to understand why the product is not live.
Rejected products will appear under the tab rejected.
If the product is not approved click on the rejected tab to determine the reason why the product has been rejected. You can make corrections and have the product approved
- The main rejection reasons
3. Main rejected reasons.
You will find below the different rejection reasons, please read them carefully to ensure your products are approved:
Macaroon prohibited on the image (Price – Logo – Contacts…)
Image not in accordance with the instructions
Not enough technical details
Fuzzy image
Duplicate product
Product with a low Content Score
Unauthorized price
Create a new product sheet
Non-compliant description
Formatting of the product description not respected
No description
Brand inserted twice in the title
No image
Non-compliant brand
Product/Counterfeit brand
Creation of several variations (colors/dimensions/packs) in the same product sheet
Wrong category
Please create all sizes in the same product sheet
Please respect the weight in Kg
Please translate the description into English
Unauthorized item
