• We will always communicate with you in advance before we implement any of the listed actions to give you enough time to address any concerns.
  • An alert email for all the actions except late fulfilment will always be sent to you 2 days before implementation specifically at 7am on Thursdays.
  • A post implementation email will be sent immediately following implementation of actions at 9am on Saturdays except for the actions related to late fulfilment.
  • Late fulfilment alert and post implementation emails will be sent everyday at 6am and 11pm respectively following implementation.

  • Late fulfillment

    Availabilty

    Return Charge

    Product Quality

    Counterfeit