Table of Contents

Lesson Objectives

How to

Important Notes

Links/Tools and Systems

Lesson Objectives

By the end of this lesson you should be able to:

  1. Know how the processing fee is calculated
  2. Know how much you will pay for the processing fee
  3. Know when and how it is applied

How to

The Shipping Cost Contribution fee is a mandatory fee for each order which will be successfully delivered to the customer.

Know how the Shipping Cost Contribution fee is calculated

The processing fee is calculated on an order level regardless the number of items on the order.

Example:

If you have a fashion store on JUMIA, and you have 2 orders that you will ship:

  • Order A contains 1 jacket
  • Order B contains 1 jacket, 1 pair of Jeans, 3 pairs on socks, and a T-shirt.

Both orders will be charged exactly the same processing fee amount.

How will much will I pay for the Shipping Cost Contribution fee?

The processing fee is divided into 4 tiers as shown below:

  1. Fashion Products
  2. FMCG and Selected Baby & Beauty
  3. Smalls sized products
  4. Medium sized products
  5. Large sized products

Depending on your item size and operations module, you will be charged the processing fee as per below table:

 

Shipping Fees

Item classification Jumia Express storage =<90 days (KES) Jumia Express Shipping Cost Contribution (KES) Drop Shipping

Cost Contribution (KES)

Small 40 / item per month 30 / package 50 / package
Medium 200 / item per month 100 / package 200 / package
Large 400 / item per month 150 / package 300 / package
FMCG and selected Beauty & Baby 20 / item per month 10 / package 25 / package
Fashion 35 / item per month 25 / package 50 / package

 

  • If your order contains 3 Fashion items that are stored at your shop, you will pay 50 Shillings on the order as a whole.
  • While you will only have to pay 25 shillings for the same order if it is stored at the Jumia warehouse.
  • As we agreed you are charged per order level and not item level, so if the order consists of both; 1 small sized item and 1 fashion item, you will be charged the higher cost.

If you don’t know which tier your products falls under, all you have to do is visit this page,

Select the main category, then subcategory 1, subcategory 2 etc.…. of your product.

It will then show you which tier your products fall under, then you can know how much processing fee you will be charged.

Know when and how it is applied

Good news! The Shipping Cost Contribution fee is applied only and when your order is successfully delivered to your customer.

It will be deducted from your weekly account statement as Shipping Cost Contribution Fees, you can find it’s under the Orders section at the top, in the Fees dropdown menu.

Important Notes

Links/Tools and Systems