1. Add your Bank Information

– Your bank details are mandatory for us to be able to transfer your money.

– You need to add them in Seller CenterSettings > Your Profile > Bank Account 

– All following details are required:

  • Bank Name
  • Account Name
  • Account Number
  1. Get an order

Each new transaction will add an entry into your account statement. Delivered orders will add the item price and deduct commission and fees. 



  1. When will the money be available ?

-Jumia only pays for items that have been delivered successfully to customers. Pending,ready to ship,shipped ,delivery fails are not paid for. 

– You will receive your payment within the timeline set in your seller center either weekly or monthly. Weekly payments are done every Wednesday for orders delivered the previous week. Monthly payments are done on the 8th working day . 

– You can see all your pending payments in the “Due and unpaid” & “Open statement” sections of your Account Statements.




  1. Receive automatically the money on your bank account

– Once the payment is due, Jumia will automatically send it to your bank account mentioned in “Your Profile” or your MPESA account.

– You can find in your “Account Statements” the detail of all payments added (in green) or deducted (in yellow) from your account.



  1. Download all documents you need

To give you full visibility on the transactions linked to your account and help you keep your accounting clean, you have the possibility to download at the bottom of your “Account Statements” section the 3 documents below: